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TESTIMONIALS
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Do you set homework?
Homework is optional. If you'd like it assigned regularly, please speak with your child's tutor or the centre manager
Can I request to cover a specific topic with my tutor?
Absolutely. In 1:1 sessions, requests can be made at any time. In group classes, we’ll do our best to accommodate topic requests. Please give at least 24 hours' notice so tutors can prepare effectively.
Do you cater for children with Special Educational Needs (SEN)?
Yes. We support students with a variety of learning needs. Please speak with your Centre Director to ensure we tailor the learning experience appropriately.
Do you offer 1:1 tuition?
Yes, we provide fully bespoke 1:1 tuition both in-centre and online. Contact us to discuss your child's needs and our availability.
What happens if I miss a session?
If you give at least 24 hours’ notice, we’re happy to reschedule your session free of charge. Sessions missed without notice are still chargeable.
What’s the format of your sessions?
Our sessions follow a traditional classroom format. Tutors use pencil-and-paper methods with live marking – errors are addressed in real-time. Every student receives support, regardless of whether they raise their hand. Verbal feedback is provided to parents or carers after each session.
Can I pause my membership?
Yes. You can freeze your membership for one calendar month at a small cost. This holds your child’s place and means you won’t be charged a joining fee when you return.
How do you choose your tutors?
We look for tutors who combine strong academic backgrounds, relevant teaching experience, and a passion for education that fits with our ethos. All tutors hold enhanced DBS checks. Tutor profiles can be found on our website or in-centre.
How many students does each tutor work with?
In Maths & English Academy, tutors support around five students at a time. In classes, group sizes are kept small, usually no more than 8 children, to ensure personalised support.
How do I get feedback on my child’s progress?
Verbal feedback is given after each session. If you’re unable to attend or want more detail, you can request a formal feedback meeting with your Centre Director—available every 6 weeks.
How does payment work?
We invoice mid-month for the upcoming month’s tuition. All sessions must be paid for in advance. We accept payment through Stripe, as well as Childcare Vouchers, Tax-Free Childcare, and CGPS.
What resources do you use?
We use a wide range of resources sourced and reviewed regularly to match curriculum updates and student needs. Feedback or suggestions are welcome—email sophie@buckstutorials.co.uk.